The 80’s Are Over. And So is the 80’s Management Style.


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The best restaurant companies rise above the internal politics that seem so pervasive across many organizations today. Recognize and reward top performers based on ability and results, not charisma and popularity.

I believe one of the reasons top performers leave is the organizational health of a company and the culture that manifests itself as a result. We see that in the turnover numbers across the restaurant industry. But what are we doing about it?

The 80’s are over folks. The bull in the china shop, clipboard and stopwatch style leadership will not create a team of people who are able to achieve results in a sustainable and reproducible way. Top performers do not want to work in that environment and more importantly, they won’t.

Let’s set the right example and show them what healthy leaders look like. Let’s show them what healthy organizations look like. Let’s focus on strengths, not weaknesses. Let’s surround ourselves with leaders who want more for each other than they want for themselves. Let’s foster collaboration, and let that develop some healthy competition.

The next generation of leaders want to be a part of something that is bigger than themselves and want to change the world. Let’s help them do it.

Published by

Bobby Shaw

I am a former restaurant company executive with a passion for developing existing and future leaders to achieve high standards. I love helping organizations develop strong people cultures with an emphasis on leadership development that result in top-notch operations and better business results. I have over 30 years in the restaurant business in all facets of operations, from my start at McDonald's in the grill area in 1984 to overseeing 200+ restaurants with Chipotle Mexican Grill from 2002-2012 to leading Freebirds World Burrito's resurgence from 2013-2016 to working with the Salad and Go restaurant startup as CEO in 2016/2017. My real world experience transcends the typical operations background with a focus in leadership development and coaching. At the core of my background and experience, I believe that how leaders get results is just as important as getting them, and what got them where they are, won't necessarily get them where they want to go. I work closely with individual leaders and companies to improve their results through understanding how their strengths impact the overall results. My goal is to help business leaders and companies learn how to leverage the strengths of their employees by understanding their strengths and what they’re good at, and using that knowledge to positively impact their entire organization.

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