Lose your EGO

I’ve been having conversations with restaurant leaders about ego, and coaching them on making sure to keep that ego in check. No matter how talented you are, if you’re always the smartest person in the room, that does not create an environment conducive to developing other leaders and building your tribe.

Ego is the single biggest thing that I have seen derail careers in the restaurant industry. I’m talking huge careers, C-Level leaders, that begin to believe their own hype and their own press. This is a dangerous and slippery slope folks. We need self-regard of course, but we don’t need inflated egos.

Remember how you got to where you are, and who helped you get there, and remember it is not all about you. It is about the influence you have and the leadership you provide to the next generation of leaders.

Be the leader that serves their team well and gets out of the way. Give the credit to others when things go well and take more of the blame when things don’t go as well as you’d hoped they would. Channel your ego into pride for your team and the mission your organization has.

We need less ego and more empathy. We need less ego and more humility.

When we are less, we become more for those that we need us most.

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Bobby Shaw

I am a former restaurant company executive with a passion for developing existing and future leaders to achieve high standards. I love helping organizations develop strong people cultures with an emphasis on leadership development that result in top-notch operations and better business results. I have over 30 years in the restaurant business in all facets of operations, from my start at McDonald's in the grill area in 1984 to overseeing 200+ restaurants with Chipotle Mexican Grill from 2002-2012 to leading Freebirds World Burrito's resurgence from 2013-2016 to working with the Salad and Go restaurant startup as CEO in 2016/2017. My real world experience transcends the typical operations background with a focus in leadership development and coaching. At the core of my background and experience, I believe that how leaders get results is just as important as getting them, and what got them where they are, won't necessarily get them where they want to go. I work closely with individual leaders and companies to improve their results through understanding how their strengths impact the overall results. My goal is to help business leaders and companies learn how to leverage the strengths of their employees by understanding their strengths and what they’re good at, and using that knowledge to positively impact their entire organization.

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