(Image credit: bossfight.co) Here we are at the end of another year, and getting ready to ring in the new year. It seems that everyone is thinking about what the new year will bring and the resolutions that they are going to make that will make it the best year ever. I’ve done that soContinue reading What If Next Year Was Your Last Year?
(image credit: bossfight.co) In the ever evolving QSR industry, the need for top talent has never been greater for every discipline that operates and supports our restaurants. Every organization is looking for the next generation of leaders to take their company into the future. Succession planning has become increasingly more important as restaurant companies planContinue reading The Emotional Intelligence Factor
25 years into the fast casual restaurant segment that turned the restaurant industry upside down, we have learned a great deal. Not as only consumers, but as leaders in the industry. As more and more concepts have been developed and some concepts have disappeared (or slipped into irrelevance), the fast casual restaurant space continues toContinue reading The Genre Bending Effects of Fast Casual
I’ve been having conversations with restaurant leaders about ego, and coaching them on making sure to keep that ego in check. No matter how talented you are, if you’re always the smartest person in the room, that does not create an environment conducive to developing other leaders and building your tribe. Ego is the singleContinue reading Lose your EGO
(Image credit: bossfight.co) We live in amazing times. We have technology at our fingertips that allows us to schedule appointments, respond to messages, and get real time updates on our businesses in mere seconds. We live in a fast paced world and while that won’t change, we can do some intentional things to slow everythingContinue reading High Touch Leadership vs. High Tech Systems
I am headed to Kansas City tomorrow for a speaking engagement on Monday. I’m honored to be speaking to the food service team at a KC metro area school district. This week as I’ve been finalizing my presentation, I’ve learned more about food service in school districts than I ever imagined I ever would. ThereContinue reading Changing The Arc of The Story
Typically as leaders we are challenged to think "outside the box" and that's not bad advice. Certainly confining yourself to limits that many times are imposed on us is difficult. However, more often than we'd like to admit, we suffer from limits we put on ourselves when it comes to accomplishing what we are tryingContinue reading What If There Wasn’t a Box?