June 1, 2019
May 5, 2019
Things change fast in the restaurant industry. Over the last 35 years that change has happened at a rapid-fire pace. From changes in technology to menu innovation to how restaurants are built, change has been like a speeding bullet. I feel fortunate to have been in this space at this time in the history of the industry and getting to experience the evolution of how business gets done.
April 23, 2019
February 5, 2019
The decade I spent with Chipotle (‘02-‘12) was absolutely amazing. During the pre-IPO years where we were trying to figure out who we were and making it up as we went along were a blast. Post-IPO where we saw accelerated growth, but also recognized that we needed to build a strong people culture to make it all happen, was incredibly inspiring.
September 11, 2018
Hi my name is Bobby Shaw, and I'm a One Trick Pony. At least that is how some people see me in this industry. A One Trick Pony is defined as 'a person or thing with only one special feature, talent, or area of expertise'. And that's not really true of course, but I do have an intense focus on culture and people development in the restaurant business and I won't apologize for that. That intense focus has also produced some kick ass results over the years and while I'm certainly proud of that, I am even more proud of the teams of people I have led through the years that have delivered those results.
September 8, 2018
When we lead with authenticity and boldness we are telling a story with spirit. People get inspired. Change happens. And everyone gets better. I’ve often heard it said that leadership isn’t taught, it’s caught. I think that is absolutely true. In the restaurant business I often see leaders with their heads down and trudging through the shift, and as the shifts turn into days, trying to will better things to happen. But they fail to realize that “willing something” to happen will never result in sustainable, reproducible, great results.
June 19, 2018
For many years countless people have written about hustling as hard you can and push for everything you want. Don’t let up. Get it all. Get everything you want. Make sacrifices. You have to give up things you love in order to get what you really want. Reading that stuff makes you feel energized for a season. It makes you feel like you can climb mountains and maybe even move mountains. It makes you feel like there is no obstacle you can’t overcome and no goal you can’t achieve. And that all sounds and feels great...until it doesn’t.
May 2, 2018
One of the realities of leadership is that we don’t always know the answer to the problem that needs to be solved, or we don’t have complete clarity on how to move forward. While these moments of uncertainty can be frustrating, it gives us an opportunity to sit with a problem or a situation and focus on what we DO know...
May 1, 2018
A few years ago as I was working on strategic planning with my leadership team and we were outlining the key performance initiatives and what we were going to do the following year to continue driving results, I said the phrase "we need to protect our investment".
April 30, 2018
My favorite drummer is Neil Peart of RUSH. He’s also my favorite lyricist. I’m hard pressed to think of another musician whose words have made me think as hard as his have. He’s also an author and his writings have inspired me in the same way.